Personal data collection
Whose Personal Data We Collect
Teradata may collect Personal Data from a variety of individuals, including:
- Visitors, including those who visit our physical locations and those who visit the websites, web portals, information exchange sites, blogs, wikis, social media sites, domains, downloadable applications, apps, surveys, questionnaires, webinars, events, conferences, network systems, or facilities we host, own or operate, or that are hosted or operated for us, as well as those who communicate with us, including by email or other electronic or digital means, and such as through help-lines, call-centers, telecommunications and the like (“Visitors” with the subset of those who do so through electronic or digital means being referred to as “Online Visitors”).
- Customers and their related persons, including the people and entities who are the visitors, employees, customers, partners, constituents, representatives, and other data subjects of our current and prospective customers, including those whose Personal Data is stored and processed on our solutions by or for our customers (“Customers”).
- Partners and their related persons, including the people and entities who are the visitors, employees, customers, partners, constituents, representatives, and other data subjects of current and prospective suppliers, vendors, contractors, subcontractors, representatives, distributors, resellers, systems integrators, joint marketers, advertisers, sponsors, and services providers (“Partners”).
- Job Applicants, including those who apply for a job or create a candidate profile in our career portal (“Applicants”).
- Employees, including full and part-time employees, temporary and contract employees, former employees and retirees, and qualifying family members, beneficiaries, and insureds, such as those who receive or are eligible for benefits from or through us (“Employees”).
- Others, including people who are or may be influencers related to our business or technologies, such as analysts, academia, members of the media, investors, members of subject-area communities, industry communities, and geographical or jurisdictional communities in which we operate, and those who do not fit into one or more of the preceding categories (“Others”).
How We Collect Personal Data
We may collect Personal Data from a variety of sources depending on the ways you interact with us. Please read the relevant section(s) below for information about the sources from which we may collect your Personal Data.
Customers, Partners, Visitors, and Others
We may collect your Personal Data from the following sources:
- When you submit it to us or do business with us online or offline, such as:
- When you register for an event, seminar, user group, conference, webcast, webinar, training program, or similar program.
- When you subscribe to a newsletter, mailing, forum, blog, wiki, or request white papers or other information related to our business, products, or offerings.
- When you contact us to request products or services or to receive offers or discounts.
- When you request to participate in offers, surveys, questionnaires, polls, or contests that we conduct or sponsor.
- When you contact us to submit feedback, ask a question, or raise a concern.
- From the devices you use to access our websites, applications, or online services, which may provide information to us, our service providers, or third parties, which may provide technical information to us via technologies such as cookies, web beacons, pixels, tags, and widgets. Please see the Online Privacy section below to learn more about the specific technologies used and how to adjust your preferences for these technologies.
- From your employer, if you work for a current or prospective Teradata Customer or Partner.
- From your contacts at Teradata, such as account managers or marketing personnel.
- From your contacts, when they provide your Personal Data to Teradata as part of our “refer a friend” or “forward to a friend” programs. See the Customer Referrals section below for more information.
- From our service providers, such as our web hosting partners and analytics providers.
- From third-party data providers, such as ZoomInfo, 6sense, LinkedIn, and TechTarget.
- From publicly available information, such as information you post on social media platforms or that is in the public domain.
Teradata offers no financial incentives in exchange for the collection or retention of Personal Data.
Customers Referrals
Certain communications and forums we operate in connection with our products, services, and business, or that we host or process for our customers or partners may include the ability for you to “refer a friend” or “forward to a friend,” or provide a testimonial (collectively, a “Referral”). You must not make a Referral that discloses Personal Data or confidential information you do not have the legal right to share with or provide to us.
Where a law contractual obligation requires consent, you are responsible for obtaining that consent before you provide the Referral. If you make such a Referral, we may track that you made the Referral and inform the referred person or party that you made the Referral to us.
Applicants
If you apply for a job with us, we may collect your Personal Data from the following sources:
- When you submit it to us through online or offline interactions with us. For example, when you fill out a job application or candidate profile, contact us regarding an application, or provide information during an interview.
- From the devices you use to access our career portal, which may provide technical information to us via technologies such as cookies, web beacons, pixels, tags, and widgets. Please see the Online Privacy section below to learn more about the specific technologies used and how to adjust your preferences for these technologies.
- From our vendors and service providers, such as our hosting partner for the career portal and analytics providers, who may provide us with information about you or your use of the career portal. We may also access information about you from service providers such as our background check and drug test providers, to the extent permitted by applicable law.
- From third parties such as your former employers or other references you provide.
- From publicly available information, including employment eligibility information and the information you choose to post publicly on social media. For example, if you use third-party social media sites, such as Facebook, LinkedIn, Google, or X (formerly Twitter), we may collect information that you make public on these third-party sites to enrich your contact profile.
- From our employees who provide your information to us as part of our employee referral program. Employees are responsible for informing you before sending us your Personal Data as part of an employment referral.
Employees
In the context of your employment with Teradata, we may collect your Personal Data from the following sources:
- Directly from you, such as when you submit it to our HR systems, interact with other systems, or through offline interactions with us.
- From the devices you use to access our networks and systems, which may provide technical information to us via technologies such as cookies, web beacons, pixels, tags, and widgets and other monitoring and security technologies to the extent permitted by applicable law. Please see the Online Privacy section below to learn more about the specific technologies used and how to adjust your preferences for these technologies.
- From our vendors and service providers, such as our hosting partners for our cloud systems and our background check and drug test providers, to the extent permitted by applicable law.
- From publicly available information, including the information you choose to post publicly on social media. For example, if you use third-party social media sites, such as Facebook, LinkedIn, Google, or X (formerly Twitter), we may collect information that you make public on these third-party sites to enrich your contact profile.
Types of Personal Data We Collect
Teradata may collect the following categories of your Personal Data depending on the circumstances of your relationship with us.
Customers, Partners, Visitors, and Others
- Personal identifiers and details such as your name, title, addresses, telephone numbers, email addresses, date of birth, gender, usernames, IDs, and social media handles, profiles, or account names.
- Internet, network, and device activity such as information about your browsing behavior, app activity, IP addresses, , and interactions with our websites, emails, and advertisements, including data from cookies, pixels, and tags as described in the Online Privacy section of this Privacy Statement.
- Comments, posts, and profile details if you participate in any forums we host or interact with our social media pages.
- Information regarding your preferences, business objectives, product and service interests, and similar characteristics to help us understand how we can best be of service to you.
- Audio, video, and pictures, such as recordings that you may be in when participating in calls or video meetings with recording enabled, CCTV footage when you visit our offices, or photos of you at events that you participate in.
- Event and training attendance records.
- Professional information such as your employer, title, job description, and certifications.
- Educational information such as your university affiliation, degrees, professors’ names, courses, and enrollment status and performance.
- Any other information you voluntarily provide to us.
Applicants
When you apply for a job with Teradata or use our career portal, we may collect the following Personal Data:
- Identifiers and contact details such as your full name, aliases or nicknames, postal addresses, email addresses, phone numbers, fax numbers, social networking site user or account names, or other addresses at which you can receive communications, emergency contact details, driver’s license number, passport number, national ID number, Social Security number, or other government identification number.
- Demographic information such as your age, date of birth, gender, nationality, place of birth, military service information, veteran status, and, where permitted by local law and you choose to disclose it, your race or ethnicity.
- Professional, employment, educational, and background information such as your educational background, transcripts, language skills, employment history, status, qualifications, certifications, skills, special competencies, or any other information included in your resume or CV, your salary and contract expectations, reasons for prior terminations, the names of relatives working at Teradata or individuals who may have referred you to a position, and, where permitted by local law, criminal background check information.
- Citizenship and visa information such as your citizenship country and status, visa information including issuing country, status, type, effective date, and expiration date, your current work status to work in a particular country, and whether you require sponsorship.
- Preferences and other characteristics such as your career interest areas and preferences, preferred work location and department, willingness to travel or relocate, and preferences regarding the types of information or communications you would like to receive from us.
- Internet or other electronic network and device information such as your username and password for the career portal, the IDs and IP addresses of the devices you use to access the career portal, and analytics data about your use of the career portal, such as the dates and times you access the career portal, browsing behavior, and other interactions with the career portal, including data from cookies.
- Audio, video, and pictures such as recordings of your video interviews, to the extent you provide consent to these recordings, and security footage that may include your image if you visit one of our facilities.
- Health information such as any disability that you self-identify for which you require accommodation and, where permitted by local law, drug test results.
- Other information you choose to provide us through your responses to our questions, supporting documentation attached to your application, or other interactions where you volunteer to share personal information.
Employees
Teradata may collect and process various categories of Personal Data about employees and persons related to employees, depending on local law, such as:
- Contact information and identifiers such as legal name, nickname or alias, gender, date of birth, home address or postal address, personal email address, personal phone number, photograph, national ID number, Social Security number, driver’s license number, passport number, citizenship, immigration status documentation, visa information, and national insurance number.
- Educational and professional background such as academic and professional qualifications, professional registrations, education history, employment history, or resume, reference letters, interview notes, languages, sanctions with professional bodies, and criminal records data (for vetting purposes, where permissible and in accordance with applicable law).
- Employment information such as job title, office location, employee identification number, hire date, manager and functional area, contract details, benefits, pay grades, employment status and category, performance and disciplinary records, investigation records, termination date and reason, grievance procedures, training records, information regarding skills and development, career plans, workdays/hours and attendance, and sickness, holiday and leave records.
- Family and beneficiary information including marital status, emergency contact details, number of dependents, age of dependents or beneficiaries, and beneficiary details necessary for providing applicable benefits, such as name or gender.
- Financial information such as bank account details for direct deposit, tax information, payroll information, withholdings, salary or wage, compensation information, expense records, corporate credit cards, company allowances, and stock and equity grants.
- Health information such as information about short- or long-term disabilities or illnesses, particularly in relation to any accommodations required or leave of absence taken or requested, medical certificates, reports of the company doctor, and other documents required to confer special benefit status, such as information concerning pregnancy status and age of children, where applicable and permitted by applicable law.
- IT information required to provide access to, secure, and ensure the functioning of our IT systems and networks such as login credentials, IP addresses, device identifiers, login and access records, and network activity logs.
- Vehicle information such as year, make, model, license plate number and any other details necessary to issue parking permits.
- Other information you choose to share with Teradata, which may vary based on the context in which you share it.
- Sensitive demographic information. Where permitted or required by local law, Teradata may also collect certain demographic data that qualifies as sensitive Personal Data, such as race, ethnicity, sexual orientation, religion, and disability to help us understand the diversity of our workforce or comply with applicable law. This information is generally collected on a voluntary, consensual basis, and employees are not required to provide this information unless it is necessary for us to collect such information to comply with our legal obligations.